Media information: 2 hard drives,
Hard disk brand: Western Digital, capacity: 500GB, model: WD5000LPCX;
Hard disk brand: Hitachi, capacity: 500G, model: HTS545050A7E380
Customer Name: Beijing Technology Co., Ltd.
Fault description:
The customer's two hard drives are not recognized, and there is an abnormal sound when the power is turned on.
Data recovery process:
After the data recovery engineer detects the two hard disks of the customer separately, it is initially determined that the magnetic head is faulty, and the magnetic head assembly needs to be replaced.
After communicating with the customer, the Dass hard disk data recovery engineer can find the relatively matching hard disk in the Darth spare parts library, open the faulty hard disk disk in the Dass data recovery level 100 clean room, and replace the faulty hard disk head assembly. A good spare disk head assembly matched on top.
After replacing the hard disk head assembly, the engineer connects the hard disk to the professional data recovery device. After manual debugging by the engineer, all parameters of the hard disk are recognized normally. Finally, the engineer used the data recovery device to mirror the cloned data of the hard disk. After more than ten hours, the data recovery was completed. The other hard drive is recovered in the same way.
Data recovery result: data recovery succeeded
Advice to customers:
Regularly back up important data during the process of using the hard disk. Do not try to power up repeatedly when the hard disk is not recognized, so that the hard disk disk is scratched and the data is permanently lost and cannot be recovered. The first time to find a professional formal data recovery company () to do data recovery.
Darth data recovery, specializing in high-hard disk, raid server data recovery, Beijing data recovery professional brand.
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