The stroller is a must-have item for every baby, but parents who have been to Shanghai Disneyland know that the stroller can enter the park but cannot enter the attraction and must be parked in the designated parking area. The baby carriage can not be carried along, and it is not safe to put it in a designated place. This has become an annoyance for many parents who have come to the park.
In recent days, many tourists have reported that the loss of private strollers has repeatedly occurred. Disney Park said: "Baby cars are personal items and tourists need to take care of themselves."
Baby carriages at the parking spot are missing
Ms. Zhang has a lovely little boy in her home. She is two and a half years old this year. Her family often visit Shanghai Disneyland. According to Ms. Zhang’s memories, they have been to Disney five times, each time pushing a baby carriage, and she already knows that the baby carriage cannot enter amusement facilities. Unexpectedly, on March 17, she accidentally took her baby to the park for the sixth time.
At 2:30 pm on the same day, Ms. Zhang came to the carousel with her baby. She and her baby carriage were parked at the designated anchorage. “I’ve been there several times and I know that the attractions in the park basically do not allow baby strollers to enter. There will be a baby carriage parking point at the door.†Ms. Zhang recalls that there was only one “Baby Stall Park†instruction at the place where the stroller was parked. There is no staff at hand in the vicinity. In this way, the baby stroller that she had spent more than 2000 yuan on was placed in an unattended open space. Ms. Zhang had also had concerns, but because of her trust in Disney, she stopped at the designated area every time.
“In line with the facilities, we came out in less than half an hour. When we came out, we found that the baby carriage was gone.†Ms. Zhang said that at first she did not expect the baby carriage to be lost. Judging from her usual experience, the staff did not They are not responsible for care, but they will make shift adjustments when the baby carriages are not properly stacked. So she and her family separated around the carousel to find a stroller. She hugs her baby and still hasn't seen the stroller around for a long time. "At that time, I was very sure that the baby carriage should be lost."
Lost place is monitoring blind spot
Although no baby carriage was found near the carousel, Ms. Zhang still had hope: “After all Disney is such a playground, it is quite trustworthy in all aspects.†She found a staff near the carousel asking for help. The staff did not. Helped find it, but pointed to the visitor reception center nearby: "You can report there or you can complain."
Ms. Zhang rushed to the visitor reception center. She told the staff that the child’s baby blue seated baby stroller had disappeared. “I just lost it. Can I access the surveillance video?†The staff member stated that only the police have the authority to transfer information. monitor. In the face of the attitude of the staff, Ms. Zhang was somewhat helpless. She had no choice but to call the police.
Before long, Ms. Zhang and the police returned to the nearby carousel that lost the stroller. When she asked again for monitoring, she realized that the carousel parking area for the carousel was a monitoring blind spot. “Because there was no camera nearby, I couldn't see the monitoring screen at the end.†Ms. Zhang felt that her hope of finding a baby carriage was getting worse. Now.
Returning to the visitor reception center again, the staff comforted her and said: “This situation has also happened before. Many passengers may have mistakenly pushed the stroller. Usually they will be found when the park is closed at night. When you close the park, you will come back and look.†After these remarks, Ms. Zhang was assured to join her family and continue to visit the park.
Before the start of the fireworks display, Ms. Zhang again came to the visitor reception center. Her baby carriage was still missing. “I said that I hope the park can cooperate with the monitoring staff to investigate because in the afternoon we met a couple who lost the baby carriage. However, the park still cannot cooperate with the monitoring and said that if you are not satisfied with the park, you can choose to call the police. Ms. Zhang again called the 110 call again. Unfortunately, the problem remains unresolved.
Ms. Zhang eventually left her mailbox and telephone and decided to continue her car search again.
There are also netizens reflecting the loss of strollers
At noon on March 18th, Ms. Zhang held a glimmer of hope to call the phone number recorded when she left the park. The answer was still not found. Another day later, when she asked again about the whereabouts of the baby carriage, the other person said that there would be staff members contacting her after five working days.
Until March 27, she still did not receive any response from the garden. She called again and she was completely disappointed. "I think that, for so long, I will certainly not get back." On the phone, Ms. Zhang was also rejected for making compensation to the park. "They said that this is a private item. The baby carriage has a special parking area. Losing it will not compensate." â€
The baby carriage was ultimately lost in Disney, which Ms. Zhang had always trusted. In her opinion, since tourists were not allowed to bring strollers with them, and Disney designated a special area for parking, we should ensure the safety of the baby carriage.
During this period, she sought solutions on the Internet. To her surprise, from the time Disney opened the park, there are still many families who have experienced the same experiences with her.
Ge Zhihao, a lawyer at Beijing Guanlan Zhongmao (Shanghai) Law Firm, stated that the tourists put the stroller on the park's designated parking spot is not a legal custody or management act, because Disney did not promise any care services during this process. Therefore, Disney is not obliged to take care of the child's stroller. Tourists should be aware of the risk of placing their baby carriage at the parking spot. This is also a manifestation of their responsibility for their belongings. In addition, although the anchorage point is set by Disney, the park does not charge for it, so if there is any loss, the responsibility is mainly borne by tourists. Although tourists pay for the tickets, the tickets are paid for the amusement facilities provided by the park and other promised services, and there is no commitment to baby carriage service.
Ge Zhihao believes that in terms of the convenience of management, Disney is lacking in this regard, and the park should consider that tourists are likely to encounter such a situation and consider whether they can provide better care services. If you really can't provide care services, you can increase the investment in monitoring this piece and reduce the risk of theft.
Here to remind the parents of the majority of babies, travel to see your own essential goods, so as not to be used by criminals.
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