From the original manual filling to the current electronic order, from the original telephone call courier to today's APP, small program orders, from the original courier to take 10 minutes to receive it to now only one or two minutes, these years , Shentong courier Zhang Jie witnessed the technological changes in the logistics industry update iteration under the influence of the Internet.
Online shopping has spawned the development of the logistics express industry. In 2012, Tmall "Double Eleven" was regarded as the explosion point of the "Double Eleven" in the past years, which also led the express delivery industry to enter a rapid development track. In the same year, Zhang Jie, who lives in Xishan Community of Panshi Street, joined Shentong Express and became an ordinary courier on the assembly line. Today, Zhang Jie is 46 years old and is a deputy manager of the business department. He still works in the field and has unique thinking about the express delivery industry.
“The volume of express delivery is increasing every year, and our volume has increased by 40% compared with last year. The technology is updated very quickly, and people are demanding more speed for sending and receiving parts...†Zhang Jie said that although the industry is changing rapidly, there are still some Quality courier should always have - that is enough, hard, patient.
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I used to be the owner of a printing factory. Later, the phenomenon of paperlessness became more and more common. The impact on the printing factory was too great. I had no choice but to shut down the factory.
At that time, I was just 40 years old. Every day, I tell myself to cheer up and make money to support my family. Because of my age, I can't find a suitable job at once. Later, a friend recommended me to try the Shentong courier. I can see that the benefits are OK. I will enter Shentong and start from the express delivery.
Before I officially entered this line, I felt that the courier was also very relaxed, because I felt that I had received the courier at the earliest time before it was nearly 10 am. Looking back now, I really don't know what to do.
I just started doing this job in September 2012. I go to the company at 7:30 every morning to start tally, and then sort out the courier in my work area, then scan, load, and deliver. I will repeat this at 12 o'clock in the afternoon, and wait until 4 or 5 in the afternoon. Receive the courier that the customer needs to send. Everyday life is filled with fullness and fullness. The most obvious feeling is that I couldn’t sleep at night, and then I didn’t sleep enough.
Also in 2012, “Double Eleven†and “Double Twelve†became more and more popular. That period of time became the busiest time of our year. The workload is 2.5 times as much as usual. It is necessary to work until 2 in the morning. More points to go home.
It didn't take long for me to work and I fell ill. We usually work without gloves, the northwest wind blows, and all the hands are cracked. Plus, the clothes are worn less, and the car catches a cold when it blows out. I went to the hospital to check for pneumonia.
But work there, I can only hold on to the scalp, busy after a day and night after work, go to the hospital emergency room to do some drip, sleep while hanging salt water, and then go to work the next day.
I have thought about giving up, but my heart is faint. "So hard days can be passed, but now I want to give up?" My answer is no. In this way, I persisted in the present and became the deputy manager of the business department. Nowadays, the main job of the day is to manage the courier in the old city, which is easier than before.
Express is a sunrise industry. Take our total amount of Shentong’s total dispatch this year, which is about 40% more than last year. Although it seems that the workload of the work has changed a lot, the work is not as hard as it used to be, mainly due to the development of the Internet and the updating of technology.
For example, if a customer wants to send a courier before, we must first find the location of the customer, and then hand the courier to the customer to fill in the information. When filling out, it is often easy to make mistakes and waste time, and finally package the courier. It takes 10 minutes. Now, customers only need to order a little bit of mobile phone. When our courier comes to the door, they can print the electronic form directly with the handheld printer. Paying can also be paid online, so that the total time is only about one minute. The savings alone can be at least five or six minutes.
And the area of ​​our courier is more detailed. When I first came in 2012, it was about 40 people and 38 areas, and now it is 72 people and 52 areas. Each courier is average and the pressure is much reduced.
Although the express delivery industry is changing every year, there are things that the industry has never changed, and that is the quality of the courier. The courier's work is difficult and difficult to say. It is simple and simple. As long as you are careful enough, willing to endure hardship, and have patience, 80% of the work can be done well. The rest is to learn about new technology and new equipment. In this industry, more than three years of couriers can be called old employees, and I have been called "the old man" for so long.
Editor in charge: Cao
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